Baste

Support

Last updated 18 October 2026

Draft. This text has not yet been reviewed by a lawyer and may change before launch.

Questions, problems or feedback: email support@getbaste.app. Tell us your device, the style code and roughly when it happened, and we will get back to you.

Common questions

Does recording stop when I take a photo?

No. Audio records continuously from Start to Finish; each photo is pinned to the moment you took it.

What happens if a call comes in mid-review?

Recording pauses and nothing is lost. Tap Resume recording to carry on in the same review.

I have no signal at the fitting.

Record as normal. Everything is saved on your phone and uploads when you are back online.

How do factories open a sheet?

Send it by email or share the link. Factories open it in a browser, in their language, with no account.

How do I cancel my subscription?

In your App Store or Google Play subscription settings. On iPhone: Settings → your name → Subscriptions → Baste.

How do I export or delete my data?

In the app, open Studio. Export all data gives you a copy of your studio’s data; Delete account removes your account and studio data. See Delete your account for details.